Freshservice

Freshservice integration (Communication, Productivity). Imported from open-connector.

API key4 toolshttps://{domain}.freshservice.com

GET

freshservice_list_tickets

List Freshservice tickets with optional filters, pagination, and include expansions.

/api/v2/tickets

8 parameters

Param	Type	Required	Description
page	integer	optional	Page number for the Freshservice list request.
perPage	integer	optional	Maximum number of records to return per Freshservice page.
filter	string	optional	Freshservice predefined ticket filter to apply.
include	array	optional	Freshservice include tokens to expand related records in ticket responses.
orderBy	string	optional	Freshservice ticket field used for ordering results.
orderType	string	optional	Freshservice ticket list ordering direction.
updatedSince	string	optional	ISO 8601 timestamp used as the updated_since Freshservice filter.
workspaceId	integer	optional	Workspace identifier used for MSP or multi-workspace Freshservice accounts.

GET

freshservice_get_ticket

Get one Freshservice ticket by identifier with optional include expansions.

/api/v2/tickets/{ticketId}

3 parameters

Param	Type	Required	Description
ticketId	integer	required	Freshservice ticket identifier or display identifier.
include	array	optional	Freshservice include tokens to expand related records in ticket responses.
workspaceId	integer	optional	Workspace identifier used for MSP or multi-workspace Freshservice accounts.

GET

freshservice_list_locations

List Freshservice locations to help callers resolve account-level location metadata.

/api/v2/locations

3 parameters

Param	Type	Required	Description
page	integer	optional	Page number for the Freshservice list request.
perPage	integer	optional	Maximum number of records to return per Freshservice page.
workspaceId	integer	optional	Workspace identifier used for MSP or multi-workspace Freshservice accounts.

GET

freshservice_list_service_catalog_items

List Freshservice service catalog items so callers can discover item display IDs before placing requests.

/api/v2/service_catalog/items/search

4 parameters

Param	Type	Required	Description
page	integer	optional	Page number for the Freshservice list request.
perPage	integer	optional	Maximum number of records to return per Freshservice page.
searchTerm	string	optional	Optional search term used to search Freshservice service catalog items.
workspaceId	integer	optional	Workspace identifier used for MSP or multi-workspace Freshservice accounts.