Gleap

Gleap integration (Communication, Productivity). Imported from open-connector.

API key11 toolshttps://api.gleap.io/v3

GET

gleap_get_current_user

Get the current Gleap user for the connected API key.

/users/me

GET

gleap_list_contacts

List Gleap contact sessions for the connected project.

/sessions

GET

gleap_get_contact_by_user_id

Get a Gleap contact session by external user ID.

/sessions/by-user-id/{userId}

1 parameter

Param	Type	Required	Description
userId	string	required	External user ID associated with the contact.

POST

gleap_create_contact

Create a Gleap contact session in the connected project.

/sessions

14 parameters

Param	Type	Required	Description
userId	string	optional	External user ID for the contact.
email	string	optional	Contact email address.
name	string	optional	Contact display name.
phone	string	optional	Contact phone number.
avatar	string	optional	Contact avatar URL.
companyId	string	optional	Company ID associated with the contact.
companyName	string	optional	Company name associated with the contact.
plan	string	optional	Plan name associated with the contact.
value	number	optional	Numeric customer value associated with the contact.
tags	array	optional	Tags associated with the Gleap resource.
blocked	boolean	optional	Whether the contact is blocked.
unsubscribed	boolean	optional	Whether the contact is unsubscribed.
customData	object	optional	Custom data object accepted by Gleap.
eventData	object	optional	Custom data object accepted by Gleap.

PUT

gleap_update_contact

Update a Gleap contact session by session ID.

/sessions/{sessionId}

15 parameters

Param	Type	Required	Description
sessionId	string	required	Gleap session ID to update.
userId	string	optional	Updated external user ID.
email	string	optional	Updated contact email address.
name	string	optional	Updated contact display name.
phone	string	optional	Updated contact phone number.
avatar	string	optional	Updated contact avatar URL.
companyId	string	optional	Updated company ID.
companyName	string	optional	Updated company name.
plan	string	optional	Updated plan name.
value	number	optional	Updated numeric customer value.
tags	array	optional	Tags associated with the Gleap resource.
blocked	boolean	optional	Updated blocked state.
unsubscribed	boolean	optional	Updated unsubscribe state.
customData	object	optional	Custom data object accepted by Gleap.
eventData	object	optional	Custom data object accepted by Gleap.

GET

gleap_list_tickets

List Gleap tickets with documented filters, sorting, and pagination.

/tickets

10 parameters

Param	Type	Required	Description
type	string	optional	Ticket type filter, such as BUG or comma-separated types.
status	string	optional	Ticket status filter, such as OPEN.
priority	string	optional	Ticket priority filter, such as HIGH or comma-separated priorities.
archived	boolean	optional	Whether to include only archived or non-archived tickets.
ignoreArchived	boolean	optional	Whether Gleap should ignore archived tickets.
isSpam	boolean	optional	Whether to include only spam or non-spam tickets.
sort	string	optional	Sort order accepted by Gleap.
limit	integer	optional	Maximum number of tickets to return.
skip	integer	optional	Number of tickets to skip for offset pagination.
filters	object	optional	Additional Gleap document filters forwarded as query parameters.

GET

gleap_get_ticket

Get a Gleap ticket by ID.

/tickets/{ticketId}

1 parameter

Param	Type	Required	Description
ticketId	string	required	Gleap ticket ID.

POST

gleap_create_ticket

Create a Gleap ticket with native ticket fields.

/tickets

17 parameters

Param	Type	Required	Description
title	string	required	Ticket title.
type	string	optional	Ticket type accepted by Gleap.
status	string	optional	Ticket status accepted by Gleap.
priority	string	optional	Ticket priority accepted by Gleap.
description	string	optional	Ticket description.
plainContent	string	optional	Plain text ticket content.
session	string	optional	Gleap session ID linked to the ticket.
processingUser	string	optional	Gleap user ID assigned to the ticket.
processingTeam	string	optional	Gleap team ID assigned to the ticket.
tags	array	optional	Tags associated with the Gleap resource.
formData	object	optional	Form data object accepted by Gleap.
customData	object	optional	Custom data object accepted by Gleap.
attributes	object	optional	Ticket attributes object accepted by Gleap.
attachments	array	optional	Ticket attachments accepted by Gleap.
archived	boolean	optional	Whether the ticket is archived.
isSpam	boolean	optional	Whether the ticket is marked as spam.
preventAutoReply	boolean	optional	Whether Gleap should prevent automatic replies.

POST

gleap_create_ticket_with_message

Create a Gleap ticket with an optional initial message.

/tickets/compose

12 parameters

Param	Type	Required	Description
type	string	required	Ticket type accepted by Gleap.
title	string	required	Ticket title.
message	string	optional	Initial ticket message.
priority	string	optional	Ticket priority accepted by Gleap.
status	string	optional	Ticket status accepted by Gleap.
processingUser	string	optional	Gleap user ID assigned to the ticket.
processingTeam	string	optional	Gleap team ID assigned to the ticket.
tags	array	optional	Tags associated with the Gleap resource.
session	string	optional	Gleap session ID linked to the ticket.
email	string	optional	Email address used when composing the ticket.
formData	object	optional	Form data object accepted by Gleap.
preventAutoReply	boolean	optional	Whether Gleap should prevent automatic replies.

PUT

gleap_update_ticket

Update a Gleap ticket by ID.

/tickets/{ticketId}

19 parameters

Param	Type	Required	Description
ticketId	string	required	Gleap ticket ID to update.
title	string	optional	Ticket title.
type	string	optional	Ticket type accepted by Gleap.
status	string	optional	Ticket status accepted by Gleap.
priority	string	optional	Ticket priority accepted by Gleap.
description	string	optional	Ticket description.
plainContent	string	optional	Plain text ticket content.
session	string	optional	Gleap session ID linked to the ticket.
processingUser	string	optional	Gleap user ID assigned to the ticket.
processingTeam	string	optional	Gleap team ID assigned to the ticket.
tags	array	optional	Tags associated with the Gleap resource.
formData	object	optional	Form data object accepted by Gleap.
customData	object	optional	Custom data object accepted by Gleap.
attributes	object	optional	Ticket attributes object accepted by Gleap.
attachments	array	optional	Ticket attachments accepted by Gleap.
archived	boolean	optional	Whether the ticket is archived.
isSpam	boolean	optional	Whether the ticket is marked as spam.
preventAutoReply	boolean	optional	Whether Gleap should prevent automatic replies.
forceCloseOverride	boolean	optional	Whether Gleap should force close behavior overrides.

DELETE

gleap_delete_ticket

Delete a Gleap ticket by ID.

/tickets/{ticketId}

1 parameter

Param	Type	Required	Description
ticketId	string	required	Gleap ticket ID.